Recapture Pricing

Clear, upfront pricing. No contracts. No setup fees.

15 day full featured trial. No credit card required. Try anything you want, no obligations.

Choose a plan to grow your store’s revenue with email or sms

On average, Recapture recovers 10% with abandoned cart emails and can go much higher with email broadcast and sms messaging.

Select your store’s monthly sales volume:

cart recovery

Automatic email campaigns to increase store revenue

  • Abandoned cart recovery emails
  • Post purchase emails
  • Winback emails
  • Popups
  • Analytics + reporting

$

29

per
month

cart recovery + email

Ideal for stores ready to do email promotions as well

  • All Cart Recovery PLUS
  • Email broadcasts
  • Advanced segmenting

Emails Sent Per Month

$

19

per
month

cart recovery + sms

Ideal for stores who want to add SMS to their cart recovery

  • All Cart Recovery PLUS
  • SMS abandoned cart texts
  • SMS order notifications

SMS Sent Per Month

$

20

per
month

What do you get with each plan?

Find the perfect plan for your store’s needs

Plan Features

Cart Recovery

Cart Recovery + Email Broadcasts

Cart Recovery + SMS Messaging

Abandoned Cart Recovery
Emails sent to your abandoned carts and checkouts to bring them back to your store to complete purchases. Best email to increase AOV and LTV.
Welcome Emails (post purchase)
Emails sent after customers purchase from your store, like review reminders, upsell, and welcome emails
Upsell emails (post purchase)
Emails sent after customers purchase from your store, like review reminders, upsell, and welcome emails
Review Reminders (post purchase)
Emails sent after customers purchase from your store, like review reminders, upsell, and welcome emails
Educational Emails (post purchase)
Emails sent after customers purchase from your store, like review reminders, upsell, and welcome emails
Winbacks
Emails you send to previous customers inviting them to come back and buy again. Excellent for increasing AOV
Segmenting
Identify specific customer properties and use that to target your messages to them (e.g. “New Customers” or “Customers who Bought 3x”)
Broadcast Emails
Broadcasts to promote a sale, send a newsletter or educate your customers about your product releases.
Sales promotion Emails
Broadcasts to promote a sale, send a newsletter or educate your customers about your product releases.
Newsletters & Product Update Emails
Broadcasts to promote a sale, send a newsletter or educate your customers about your product releases.
Popup templates
Start with Recapture’s beautiful designed popups, ready to go.
Custom popup backgrounds
Use a branded image or preferred picture instead of ours
Sync emails to your store
Emails collected in Recapture will be added to your store’s list
Multiple triggers
Popups can be created by: # of page views, scroll percent, timers, and coupon reveal–all supported
Personalization questions
Add questions to your popup to gather first party data like interests, categories and more
Add to Cart popup
Trigger a popup when customers click your Add to Cart button to ask for their email, mobile or both
Easy to read analytics
Clear reports at the click of a mouse, for any timeframe. No accoounting degree or MBA required.
Detailed campaign performance
Know your key metrics for each campaign: Revenue per email, open, click, convert and much more
Reports in your inbox
We can send you performance reports daily, weekly or monthly so you don’t have to log in to see how you’re doing
Advanced tracking
We tell you key metrics like your Customer Lifetime Value so you don’t have to calculate it yourself by hand
SMS Abandoned Cart texts
Send SMS messages for abandoned carts with mobile numbers. Mix with email, too!
SMS Order Notifications
Keep your customers notified of their order shipment status by text.
Pre-written SMS templates
Not sure what to say? We have some pre-generated ideas all ready to go.
Full TCPA Compliance
We fully comply with the TCPA to ensure that your texts won’t land you in trouble.
SMS Conversation Inbox
Speak directly to your customers one on one and see all messages that have been sent to them.
Live Cart Feed
See your customers, live, in real-time, with scheduled emails, cart contents, events and more. No other service offers this!
Drag and Drop WYSIWYG email editor
Perfect for non-tech users, but capable for power users too. Get your emails done, quickly
Custom HTML emails
Want to do it your way? We support that, too!
Amazing customer support
Dozens of 5-star reviews can’t be wrong. Friendly, responsive and helpful. Live chat, phone, or email.
Global coupon codes
Integrate with your ecommerce platform to send discount codes already defined. Percent off, fixed amount, free shipping and more.
Unique coupon codes
Make unique coupon codes for each customer with single-use. Percent off, fixed amount, free shipping and more.
Custom sender domains
Send emails from your domain, not just ours, if you prefer.

n/a

Email delivery issues handled
We handle ALL the DKIM, SPF, DMARC and the other alphabet soup things you should, but don’t have to, worry about.

n/a

Need a custom plan or quote? Or not sure which plan is right for your store?

Frequently Asked Questions (FAQs)

You’ve got questions, we’ve got answers!

We’re so confident that you’ll love Recapture and that we’ll be one of the most valuable apps on our store that if you’re not happy with us, we’ll refund the last 30 days of your service. No questions asked. Just contact us and we’ll make it happen.

recapture pricing

We worked really hard to make our setup as quick and painless as possible. In order to get access to our free analytics, all you have to do is install our extension/app/plugin. It literally takes less than 5 minutes, even for non-technical users in most cases. Want to start sending emails out? All new accounts come with pre-built campaigns with best practices already built in. All you have to do is turn them on.

Nope! Recapture earns your business each and every month. You can use us as long as you like, cancel anytime. No surprise fees of any kind.

Recapture’s pricing algorithm looks at the revenue that we helped recover through email and SMS over the last 30 days. Based on that amount, we’ll charge you based on the recovery tier you’re on.

Example: Suppose your store made $20,000 in sales last month and Recapture helped you recover 10% of that amount ($2,000). That level of recovery puts your store on the base tier of $29/month. That’s what you would be charged.

We don’t charge you for your total sales volume, only for those carts we assist in recovering through email or SMS.

As of August 2022, Recapture supports Shopify, Magento, WooCommerce, BigCommerce and Easy Digital Downloads for WordPress. In addition, we support two membership plugins on WordPress: Restrict Content Pro and Paid Memberships Pro. We are always on the lookout for new platforms to support based on customer demand, but these are supported today.

Our team has been building scalable ecommerce solutions for the past 15 years. Our uptime historically has been over 99.9%. The entire Recapture application is built on Amazon AWS using Node.js and a MongoDB backend. Our service not only reliable, it scales automatically as your business grows. So you never have to worry about slowdowns or crashes, unlike other installed extensions/apps/plugins that rely on your server’s ability to send emails. Recapture will be the fastest part of your ecommerce family.

Almost too easy. There’s a big button on the Manage Subscription page that lets you cancel your account immediately. We’re confident you won’t need to use it though.

We have some of the fastest, friendliest support around. We support live chat (look in the lower right corner of the site), email (click Contact Us and find out!) or even a phone number (1-833-4-REVENU, or 1-833-473-8368). Your best method to contact us is likely chat or email because we can supply you with links, screenshots and other helpful items to solve your issue.

Still have a question?

If you need a custom plan, not sure about how pricing works, or what would be included, we’re happy to answer that for you. Our support is legendarily friendly and helpful.